Text Message Terms
Effective September 24, 2026
The program
Restaurants use MenuEspress to take online orders. MenuEspress sends texts from a MenuEspress phone number: order updates about an order you placed (a confirmation and when it will be ready) if you check “Text me updates about this order” at checkout; and new-order alerts to the numbers a restaurant owner enters and agrees to in their MenuEspress dashboard. No marketing is sent under this program. Texts never promote alcohol or tobacco. See how it works.
How often
Order updates: about 1–2 texts per order you place. New-order alerts: one text per online order the restaurant receives.
Consent
You agree by checking the box described above; it is never checked for you. Consent is not a condition of purchase — you can order without it and still get an email receipt.
Cost
Message and data rates may apply, depending on your mobile plan. MenuEspress and the restaurants do not charge for the texts.
How to stop
Reply STOP to any text. You’ll get one message confirming you’re unsubscribed, and no more after that. Replying STOP stops all texts from the MenuEspress number. Reply START to rejoin.
Help
Reply HELP to any text, email order@menuespress.com, or call (312) 383-7854.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your privacy
We do not sell or share your mobile number, SMS opt-in data or personal information with third parties or affiliates for their marketing or promotional purposes. See the Privacy Policy.
Changes
These terms may be updated; the effective date above changes when they are. Continuing to receive texts after an update means the updated terms apply.
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